Privacy Policy

1. About this policy

Data Power AI ("we", "us", "our") operates a training programme for operations managers in Australian retail and hospitality, delivered through this website at datapowerai.digital. This Privacy Policy explains how we collect, hold, use and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy applies to information collected through this website, by phone, or by email.

2. What information we collect

We may collect the following categories of personal information when you interact with this website:

• Contact details, including name, email address and phone number, submitted through our contact form.
• Enquiry details, including the subject and message content you provide.
• Technical information, including browser type, device type, and general usage data collected through cookies, as described in our Cookie Policy.
• Any other information you voluntarily provide when communicating with us by email or phone.

We do not knowingly collect sensitive information as defined under the Privacy Act unless you provide it to us voluntarily and it is necessary to respond to your enquiry.

3. How we collect personal information

Personal information is generally collected directly from you, for example when you complete our contact form, send us an email, or call our office. In some circumstances, technical information may be collected automatically through your use of the website, including through cookies and similar technologies.

4. Why we collect and use personal information

We collect and use personal information for the following purposes:

• To respond to enquiries about the training programme, including webinar scheduling and content questions.
• To provide information about programme enrolment, recorded session access, and administrative updates.
• To maintain records of communications for administrative and quality purposes.
• To comply with legal obligations under Australian law.

We do not use personal information to provide advisory, consulting, or personalised business recommendations. This website provides training content and general information only.

5. Disclosure of personal information

We do not sell or rent personal information. We may disclose personal information to third-party service providers who assist us in operating this website, such as hosting or email delivery providers, solely for the purpose of delivering our services. These providers are required to handle personal information in a manner consistent with this policy. We may also disclose personal information where required by law, or to protect our legal rights.

6. Overseas disclosure

Some service providers we use, such as cloud hosting or email infrastructure providers, may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure that overseas recipients handle personal information consistently with the Australian Privacy Principles, to the extent practicable.

7. Cookies and tracking technologies

This website uses cookies to support functionality, remember your preferences, and understand general usage patterns. Full details of the categories of cookies used, and how to manage your preferences, are set out in our Cookie Policy.

8. Data security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These steps include restricting access to personal information and using reputable third-party providers for website hosting and email services. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

9. Data retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, or as required by applicable Australian law, including taxation and record-keeping obligations. Where personal information is no longer required, we take reasonable steps to destroy or de-identify it.

10. Access and correction

Under the Australian Privacy Principles, you have the right to request access to personal information we hold about you, and to request correction if that information is inaccurate, out of date, incomplete, irrelevant or misleading. Requests can be made using the contact details in section 13 below. We will respond within a reasonable timeframe.

11. Making a complaint

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, you may lodge a complaint with us using the contact details below. We will investigate and respond within a reasonable period. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised "Last updated" date. Continued use of this website following any changes constitutes acceptance of the updated policy.

13. Contact us

For privacy-related questions, access requests, or complaints, contact us at:

Data Power AI
160 Albany Hwy, Albany WA 6330
Phone: +61 8 9845 6300
Email: info@datapowerai.digital